Uhm, wow. I'm kinda speechless. Who would laugh at a potential customer? Please tell me you really sent them that email?
Oh Mandi, You never cease to amaze me! :)
Two thumbs up!! I hope you really sent that message to the company!!
Heck yes! This is pure awesomeness!!
You go! That letter seriously ROCKS! So sorry you had to deal with someone like that (completely uncalled for). You can do my floors any time (or anything else in my house for that matter). Glad you found a better price (justice!). :)
Yelp that ish. save others from the same BS.
Oh man, that woman had no idea who she was dealing with!
Way to go Mandi!
You are a true inspiration Mandi!
I got that exact same reaction 3 years ago when I totally remodeled our house while my husband was deployed with the air force. I was constantly being asked who was doing my installation. I was laughed at sometimes, told "sweetly" that it was outside of my scope, told I flat out wouldn't be able to do it, etc. Well 2500 square ft of ripped out carpet, installed hardwood flooring, plummed kitchen and tiled backsplash, etc. later, the people at Lowe's know me by name and NEVER ask me who is going to be doing the work.
Silly (and stupid) lady. Too bad you can't go into her store with your stacks of hardwood in your hands and say, "You work on commission, don't you? Big. Big mistake" and then do your best Julia Roberts sashay back out of the store with your hardwood looking all fine. And...end scene. She doesn't even know the level of awesome she was too shortsighted to see in you. I feel sad for her.
to heck with email, print it out, sign it and hand it to the owner or manager in person. I'd wait for him (wouldn't it be a hoot if the owner/manager was a woman? Imagine having the psycho beast working for a woman?) to read it. (I wouldn't trust the receptionist to let him see it if she opens the mail...which could happen also with email.).You go girl!
Damn straight! Now I know who NOT to buy from, ever!
Whoa! That lady has some serious problems!! I love the letter and I really hope you send it.
I hope you sent that. Company's need to know when their service sucks. You are my hero. I think you should start teaching DIY for women classes. I would be your most devoted student.
Tell it like it is sister!!! Jerks like that are everywhere and I just love when a strong woman stands up to their ignorance. You're my hero!
I know you are but what am I, PRICELESS! You gotta send that sucker!
Send it. I dare you.
PAHLEEEASE tell me you really sent that.please.
I laughed so hard at this!I too have had a similar thing happen to me. But I outright told the women off to her face. I hope you really do send this to her.PS I'm known to the ladies in my neighborhood not by name but as that woman who's always making something in her garage.
Oh my gosh! Seriously? I hope you really sent that! HOW crazy and RUDE of her!!! She better hope you don't go all chainsaw and nail gun crazy on her!
High five! You're my hero.
I had something like this a couple years ago. The guy at Home Depot kept calling me sweetheart, wouldn't go away since I didn't want his help anyway, and told me to have my husband (wasn't married) come in so he could explain things to him. Sorry they sucked. :(
Mandi! No way!! I am so freaking mad on your behalf (but laughing at that company at the same time!) Please tell me you really sent this!! That poor thing is so stuck in the 50s. (along with half the world....I think most of our friends think it's wacky that I do all the home renovations and that I'm nuts for actually LIKING it!)
I hope you really sent that letter...........because that lady was so rude, annoying, unprofessional. etc. etc. etc.
Tell me you sent the letter...PLEASE TELL ME you sent it! Not only is it an amazingly creative note, it is something that the company NEEDS to hear about! I cannot believe anyone would ever dare laugh...especially when she, herself, is a woman!! Send the letter. Now.:-)
Whatta beeotch! I am glad you saved a boatload somewhere else. I hope you really sent this!
I sooo hope you sent them that email. I build sets for our church and do a lot of DIY and get this attitude all the time at our small town hardware stores. It's totally ridiculous.
Oh Yeah, BOO YEAH! This empowers me to write a mean letter to the salesman behind the counter at Autozone who wished me "good luck" when I told him I change my own spark plugs.
That is awesome! I sure hope you really sent it!
I hope you really sent that!! She deserves to be ripped a new one!
She LAUGHED??!!? Seriously, that is THE worst customer service I've heard of in a long, long time. I'm with everyone else. I really hope you sent that letter. With a copy to the owner of the company.
This happened to me at Home Depot when I went to pick up a sander for refinishing our hardwood floors. The sexist pig almost didn't let me leave with the darn'd thing....I no longer shop at Home Depot.
That Mandy, she's hamn dandy! :D
Two thumbs up - you give 'em hell, Sugar!!!
Mandy where did you end up finding a good deal? We are doing our living/great room soon and I don't know where to start! Email me if you have a minute! Patricialeemoss@yahoo.com. Thanks! And it's gonna be great looking! You are amazing. And John LOVES Jeff's desk. We may have to copy you. Ours suck.
awesome! i hope you sent this.
Please tell me you sent this. PLEASE. Maybe even just send them the link to this post so that they can see all of your handiwork. Please.
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